Frankly, LLM Privacy Policy
Last updated: January 2026
Frankly ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our "Coming Soon" page and sign up to be notified about our launch.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Information: When you sign up to be notified about our launch, we collect your name and email address so we can contact you when Frankly is available.
- Email Engagement Data: When we send you emails via Mailjet, we may track whether you open emails or click links to help us improve our communications.
- Usage Data: Through Google Analytics, we collect non-personal information about your interaction with our website, such as pages visited, time spent, device type, and general location data. This information is collected in aggregate and does not identify you personally.
2. How We Use Your Information
We use your information for the following purposes:
- To notify you about our official launch or major product updates (via Mailjet).
- To analyze website traffic and improve our page content and user experience (via Google Analytics).
- To understand email engagement and communication effectiveness (via Mailjet tracking).
3. How We Store and Protect Your Information
Your name and email address are securely stored in Mailjet, our email platform provider, which complies with GDPR and other applicable data protection standards. We do not store your data ourselves. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. Your data may be processed by our trusted service providers solely for the purposes described above:
- Mailjet (by Sinch) -- to manage sign-ups, send notifications, and track email engagement.
- Google Analytics -- to help us understand website usage patterns.
Each provider has its own privacy policy governing their practices:
5. Do Not Sell or Share My Personal Information
We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising purposes.
6. Cookies and Tracking Technologies
We use Google Analytics, which places cookies on your device to help us understand website usage. You can control cookies through your browser settings.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Right to Know: Request what personal information we collect and how we use it.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate information.
- Right to Opt-Out: Opt out of marketing emails at any time by clicking "Unsubscribe" in any message we send.
- Right to Non-Discrimination: Exercise these rights without penalty.
For California residents: You have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
For Virginia, Colorado, Connecticut, and Utah residents: You have rights under your state's privacy law.
To exercise any of these rights, contact us directly at privacy@franklyscored.com.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or until you request its deletion.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted here, with the updated effective date indicated above.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, you can reach us at: privacy@franklyscored.com